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How can I track my solid surface basin?

Shenzhen Fotune Decoration Materials Co., Limited. provides tracking numbers for all shipments. This will allow you to track their location. If you have not received...

How can I track my solid surface basin?

What port of loading available for solid surface basin?

We strategically choose the port located close to our factory. Considering the proximity first, we can cut down the transportation cost. Also, the port we choose...

What port of loading available for solid surface basin?

What to do if it is incomplete solid surface basin delivery?

Contact our Customer Service Department immediately. When examining the products, customers need to pay attention to the quantity and condition of the goods. Once...

What to do if it is incomplete solid surface basin delivery?

What should I do once I receive solid surface basin imperfections?

The first thing for you to do is to contact us. At Shenzhen Fotune Decoration Materials Co., Limited., we have been always adhering to the business principle of...

What should I do once I receive solid surface basin imperfections?

Where to get help if solid surface basin gets problem during the use?

Once customers encounter some problems with the solid surface basin operations, installation, and other issues, they can directly come to our after-sales service members...

Where to get help if solid surface basin gets problem during the use?

Can we arrange the solid surface basin shipment by ourselves or by our agent?

Yes. Customers can arrange the solid surface basin shipment by themselves or by their own agent. Typically, Shenzhen Fotune Decoration Materials Co., Limited. will...

Can we arrange the solid surface basin shipment by ourselves or by our agent?

What kind of packing is provided for solid surface basin?

The packing materials for solid surface basin prove to be reliable in protecting the external structure of the product. Normally, we use more than one packing material...

What kind of packing is provided for solid surface basin?

Is solid surface basin tested before shipment?

For every manufacturer including Shenzhen Fotune Decoration Materials Co., Limited., quality assurance is important for building a reputable brand and gaining the...

Is solid surface basin tested before shipment?

How to pay for solid surface basin?

Shenzhen Fotune Decoration Materials Co., Limited. offers a few different payment methods. Consult Customer Service and find the easiest way for you to pay. Our...

How to pay for solid surface basin?

Does solid surface basin have warranty period?

Yes, it has. Shenzhen Fotune Decoration Materials Co., Limited. wants you to be delighted with your purchase so we establish a set of warranty rules for our products...

Does solid surface basin have warranty period?

How long is the warranty period of solid surface basin?

On "Product" page, there is a specific warranty period for solid surface basin. The warranty period is set to reduce the risks for you. They may get money back,...

How long is the warranty period of solid surface basin?

How to extend solid surface basin warranty?

You may tell Shenzhen Fotune Decoration Materials Co., Limited. staff about your special requirements, and exact solutions to extending the warranty period of solid...

How to extend solid surface basin warranty?

Can solid surface basin be customized?

In order to satisfy different needs for a variety of industries and clients, Shenzhen Fotune Decoration Materials Co., Limited. keeps improving our service capacity...

Can solid surface basin be customized?

Can solid surface basin be made by any shape, size, color, spec. or material?

Utilize the product personalization service of Shenzhen Fotune Decoration Materials Co., Limited. to make sure your products correctly advertise your brand and make...

Can solid surface basin be made by any shape, size, color, spec. or material?

How to go through the solid surface basin customization?

For the detailed requirements put forward by customers, we first need to analyze the possibility and feasibility of solid surface basin customization considering...

How to go through the solid surface basin customization?

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