Expert in the solid surface manufacturing

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Can our logo or company name be printed on solid surface sink?

2020-09-28

The customized logo is available for solid surface sink. We offer professional design and creation of high-quality products and personalized ideas. We'll affirm...

How can I track my solid surface sink?

2020-09-28

Once your solid surface sink has been shipped out of our factory, you'll receive a tracking number given by the logistics companies to us. You can use the number...

What port of loading available for solid surface sink?

2020-09-28

We strategically choose the port located close to our factory. Considering the proximity first, we can cut down the transportation cost. Also, the port we choose...

What port of loading available for solid surface sink?

What to do if solid surface sink is damaged during shipping?

2020-09-28

Shenzhen Fotune Decoration Materials Co., Limited. makes every effort to protect the product from damage, but it cannot be fully guaranteed. If you find any damage...

What to do if solid surface sink is damaged during shipping?

What to do if it is incomplete solid surface sink delivery?

2020-09-28

Please contact Shenzhen Fotune Decoration Materials Co., Limited. Customer Service if you receive incomplete solid surface sink delivery. We will start a formal...

What to do if it is incomplete solid surface sink delivery?

What should I do once I receive solid surface sink imperfections?

2020-09-28

Once you receive our solid surface sink with any defect, send the pictures of defect details to us, our team will get back to you as soon as possible. According...

What should I do once I receive solid surface sink imperfections?

Where to get help if solid surface sink gets problem during the use?

2020-09-28

We are full of confidence in solid surface sink, but we welcome consumers to remind us of product issues, which will help us to do better in the future. Contact...

Where to get help if solid surface sink gets problem during the use?

Can we arrange the solid surface sink shipment by ourselves or by our agent?

2020-09-28

Yes, as long as you are familiar with the relevant shipment processes and have deep knowledge with agents. Shenzhen Fotune Decoration Materials Co., Limited. provides...

Can we arrange the solid surface sink shipment by ourselves or by our agent?

What kind of packing is provided for solid surface sink?

2020-09-28

Based on the product appearance and characteristics, and also the market needs, we can provide custom packages for solid surface sink to satisfy customers' needs...

What kind of packing is provided for solid surface sink?

Is solid surface sink tested before shipment?

2020-09-28

The quality review on solid surface sink is completed based on regular QC evaluation, or depending upon customer requirements. Samples are chosen and inspected for flaws randomly...

Is solid surface sink tested before shipment?

How to pay for solid surface sink?

2020-09-28

Shenzhen Fotune Decoration Materials Co., Limited. accepts payment by international wire transfers (T/T), letters of credit (L/C), Paypal, Western Union, credit card...

Does solid surface sink have warranty period?

2020-09-28

Yes, we set a warranty period for solid surface sink. The warranty time will be shown on the product page and in the instruction manual together with the product...

Does solid surface sink have warranty period?

How long is the warranty period of solid surface sink?

2020-09-28

Solid surface sink warranty starts on the day of purchase and runs for certain time. If it is defective during the warranty period, we will repair or replace it free of charge...

How long is the warranty period of solid surface sink?

How to extend solid surface sink warranty?

2020-09-28

If you want to extend the warranty for solid surface sink, please consult our Customer Service for detailed information. An extended warranty is repair coverage...

How to extend solid surface sink warranty?

Can solid surface sink be customized?

2020-09-28

We have a wide range of high-quality and high-performing solid surface sink. But if our current products fail to satisfy you in aspects of size, material, or others...

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