Expert in the solid surface manufacturing

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What should I do once I receive artificial quartz countertops imperfections?

Please send photos of imperfections to Shenzhen Fotune Decoration Materials Co., Limited. immediately. Any details may be attached. We carry out strict quality control...

What should I do once I receive artificial quartz countertops imperfections?

How to contact your after-sale service division?

You can contact us through phone, email, WeChat, WhatsApp, or Skype. If you need live communication or support, you can call us. It will be more efficient because...

How to contact your after-sale service division?

Where to get help if light yellow quartz gets problem during the use?

The problem will be solved efficiently if you contact our after-sales customer service department. The user experience has always been the focus of Shenzhen Fotune...

Where to get help if light yellow quartz gets problem during the use?

Can we arrange the golden quartz shipment by ourselves or by our agent?

Generally, customers working with Shenzhen Fotune Decoration Materials Co., Limited. can arrange the shipment of golden quartz in the preferred way. If you choose...

Can we arrange the golden quartz shipment by ourselves or by our agent?

What kind of packing is provided for yellow quartz stone ?

Shenzhen Fotune Decoration Materials Co., Limited. has some general packaging guidelines that could help you prepare your package for transport. To find out more...

What kind of packing is provided for yellow quartz stone ?

Is yellow quartz tested before shipment?

Of course. We guarantee that we will perform strict tests on every yellow quartz before shipping it out of the factory. High-quality products and service are the...

Is yellow quartz tested before shipment?

How to pay for solid surface sheets ?

Based on the market standard, there are various ways for customers to pay for the order. It is suggested that you contact our service team. The payment method acceptable...

How to pay for solid surface sheets ?

Does solid surface sheet have warranty period?

Shenzhen Fotune Decoration Materials Co., Limited. expects you are happy with the buy. If your product requires repair during the guarantee period, please phone us...

Does solid surface sheet have warranty period?

How long is the warranty period of solid surface factory ?

This answer to this question can be found at the "Product Details" of our official website, or through contacting us. Within the warranty period, Shenzhen Fotune...

How long is the warranty period of solid surface factory ?

How to extend solid surface countertop manufacturers warranty?

If you want to expand the guarantee for solid surface countertop manufacturers , please consult with our Customer Service for comprehensive information. It's important...

How to extend solid surface countertop manufacturers warranty?

Can acrylic solid surface sheet be customized?

Shenzhen Fotune Decoration Materials Co., Limited.'s professional service team provides customized services to suit unique or challenging business requirements. We...

Can acrylic solid surface sheet be customized?

Can artificial marble stone be made by any shape, size, color, spec. or material?

Generally speaking, as a small and medium company, most of our business is involved in manufacturing of specific appearance and specification (such as shape, size...

Can artificial marble stone be made by any shape, size, color, spec. or material?

How to go through the marble solid surface customization?

The definition of customization is that business activities are dominated by the needs of customers, and enterprises should provide products and services completely...

How to go through the marble solid surface customization?

Does Jestone provide OEM service?

Shenzhen Fotune Decoration Materials Co., Limited. provides OEM services. As you focus on research, marketing, and internal processes, we will bring your products...

Does Jestone provide OEM service?

How about the OEM service flow?

Quality products are provided to our customers through the OEM services of Shenzhen Fotune Decoration Materials Co., Limited.. The understanding of customers' needs...

How about the OEM service flow?

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