What should I do once I receive solid surface countertops imperfections?
Shenzhen Fotune Decoration Materials Co., Limited. will work with you to make it right! If you receive a defective, incorrect or incomplete solid surface countertops, please call our customer service team as soon as possible. Typically, if damaged or defective parts and products are covered by our warranty, we will arrange for a replacement or repair of your item, and we’ll take care of any shipping or postage costs you may incur. Make sure you follow the stated returns policy and we will provide notice of the problem by e-mail and then follow up with letters via fax or regular mail.
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Headquartered in China, Jestone is an ISO certified company dedicated to manufacturing, supplying and exporting the highest quality marble tiles. Jestone produces a number of different product series, including solid surface. Jestone solid surface basin is designed considering several important factors. They are odor & chemical damage, human ergonomics, potential safety hazards, stability, durability, functionality, and aesthetics. It has a robust structure. During the quality inspection, it has been tested to make sure it will not expand nor deform under pressure or shock.
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Our business goal is to create, innovate and produce a wide range of well-designed products that fit with the desires of our customers and the latest trends in the industry.

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