What to do if solid surface sheet is damaged during shipping?
2020-10-18
Although the loss and damage of goods seldom happen, our reliable partner - freight forwarding company highly recommend customers to buy insurance to avoid the high-cost loss caused by the accident. Once solid surface sheet is damaged, the consignee may claim compensation from the carrier after receiving the freight record handed over by the carrier and considering it to be the carrier's responsibility. When making a claim for compensation, you are required to fill in the corresponding form and hand over the freight record, the loss list of the goods, freight waybill, and other legal documents. We will do our best to pack the products before shipping them to avoid the damage to them.
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Shenzhen Fotune Decoration Materials Co., Limited. is a mature solid surface manufacturer based in China. The overall reputation of our company has been built on our experience. The solid surface basin series has become a hot product of Jestone. Jestone solid surface sheet is created based on aesthetic principles. They are mainly the beauty of shape, form, workmanship, materials, color, lines, and matching with the space style. People who suffer from allergies and various skin conditions will probably come notice that this product will not agitate their symptoms.
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We implement a service- and customer-oriented business strategy. We will invest more in the cultivation of skilled customer service team, aiming to provide customers targeted and valuable services.

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